TERMS AND CONDITIONS
These terms apply to any bookings you make via our website, social media and with us directly.
Please read these terms carefully before you make any bookings, as they set out important information about your and our rights and obligations.
1. How to contact us
You can contact us by sending an email to kbanks.danceandmusic@gmail.com
2. Any reference to ‘you’ or ‘your’ is to the person making a booking on our website.
3. We may make changes to these terms at any time. However, the terms which apply to your order will be those in force at the time you submitted your booking.
4. Please print out or save a copy of these terms and any emails from us for your records, as we will not save or file a copy for you. These terms are only available in English.
5. Your use of our website is governed by our Website Terms of Use.
6. Bookings
6.1 Please check your registration carefully and correct any errors before you submit it to us.
6.2 After you register your child's details and pay for their trial period via bank transfer, we will send you an acknowledgment email to let you know that we have received this. This means you have booked a place for your child on our two week trial.
6.3 Acceptance of your booking by us takes place when we send you a payment confirmation email, at which point a legally binding contract is formed between you and us on these terms.
6.4 If we do not accept your booking, for example because we are unable to take payment, the services are unavailable, you are under 18 or live outside of the UK, or there has been a mistake regarding the pricing or description of the services, we will email you using the details you provided when you placed your booking. We have the right to reject any order for any reason.
7. Availability
All bookings are subject to availability. We cannot guarantee that any service will be available at any given time. In certain circumstances beyond our reasonable control, for example where there has been a change in law, we may need to stop providing certain services. If this happens and it affects your booking, we will notify you by email, offer you an alternative service, cancel your original booking and provide you with a credit to use on your next booking.
8. Providing classes
8.1 Descriptions of our classes are set out on our website.
8.2 We will provide the classes at the time(s) and on the date(s) detailed on the website.
8.3 Where there is a delay to the start time of a class caused by circumstances beyond our reasonable control, we will usually try to start the services as soon as the issue causing the delay has been resolved.
9. Payment
9.1 Payment is via bank transfer only. Initially this is for two weeks only as a trial period. If your child wishes to continue after their two week trial, payments are taken each half term.
10. Pay in advance
10.1 We require an advance payment in full for either your trial period or subsequent classes.
10.2 No refunds will be offered
10.3 Invoices will be sent via email the Friday before a new half term begins (or part way through if your child began part way through a term)
10.4 Payment must be made by the Tuesday before the new half term starts
10.5 Late payments will be subject to a £5 admin fee
10.6 If your child began classes during a half term, your payment will be due the Tuesday before their next class, following their two week trial
11. Missed classes
11.1 No refunds will be given for any missed classes, due to planned holidays or illness. This is to ensure continuity for children and to secure your child's place
11.2 Missed classes cannot be rolled over to the following term.
12. Our right to cancel
12.1 We may end the contract with you at any time on notice to you if you seriously breach these terms and conditions. If a breach by you is less serious but you have failed to cure that breach within 7 days of our notice requiring you to do so, we may also end the contract.
12.2 If we end the contract, you will not be entitled to attend our classes. If you have paid the price for that booked service in advance we are entitled to deduct from your refund or to charge you an additional amount (which you must pay) to reasonably compensate us for any costs and losses we have incurred as a result of you breaking the contract with us. This may mean that no refund is applicable.
13. Events beyond our control
We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control, this includes but is not limited to government enforced lockdowns.
14. Our responsibility to you
14.1 If we breach these terms or are negligent, we are liable to you for loss or damage that you suffer as a result. This liability is only for loss that we could reasonably foresee at the time the contract was made, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
14.2 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
14.3 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
14.4 We do not accept responsibility for the damage or loss of goods left on the premises prior to, during or after dance classes.
14.5 We have in place a public liability insurance policy to the value of £1,000,000.
15. Drop off classes
15.1 All classes are drop off classes.
15.2 Children under 3 years old are not permitted to attend classes.
15.3 Parents of new students are permitted to attend their child’s first trial class only.
16. Health and safety
16.1 KB Dance Academy provides for the safety and care of students whilst on the premises.
16.2 Please be aware that due to the nature of dance and for your child's growth, development and safety it will be necessary at times to engage in physical contact with your child. This will always be done in an appropriate manner and with your child’s best interests in mind.
16.3 It is your responsibility to tell us of any condition affecting your child. We cannot be held responsible if you do not tell us of any circumstance or condition that we would reasonably need to know to provide our services safely.
17. Personal Property
17.1 We accept no liability for loss or damage to valuables, baggage or personal property including dance kits and attire unless such loss or damage is proven to be due to our negligence or that of our employees or agents.
17.2 You must name all personal possessions brought to our dance classes and must ensure your children take all appropriate measures for the protection and security of any valuables, baggage or other personal possessions.
18. Medical Disclaimer and Health and Safety
18.1 It is your responsibility to inform us at the time of booking or, where relevant, as soon as you become aware, of any actual or anticipated injuries, disabilities, medical, social or behavioural problems or circumstances affecting your child attending one of our dance classes or camps. We cannot be held reasonable for any loss or damage caused by your failure to keep us informed of any relevant health or medical information. Please ensure that any medications (including epi pens and inhalers) are brought to the camp each day and staff are made aware of the situation.
18.2 Any health information we hold will be treated sensitively and in line with our Privacy Policy.
18.3 We reserve the right to refuse entry to our classes or exclude any child and/or cancel the booking and future bookings for any child at any time if we reasonably believe that important information affecting the health and safety of the child, our staff or other children has not been provided to us.
18.4 In an instance where a child is seen by our first aiders and has been deemed to be well, if a parent then requests the child to be taken to a doctors’ surgery or hospital a parent/guardian will need to come and collect the child.
18.5 You and your child shall at all times take such precautions as shall be necessary and/or as may be reasonably required by us to prevent or restrict the spread of infectious or contagious diseases such as chicken pox, gastroenteritis or other similar conditions.
19. Teachers
19.1 All of our teachers undergo an enhanced CRB check.
20. Photos and videos
20.1 By enrolling your child in KB Dance Academy you acknowledge that photos and videos may be taken in class.
20.2 KB Dance Academy may also take photos or videos for advertising purposes to be used on social media, websites and print. We will only ever use photos of your child provided we have your prior consent.
20.3 You may withdraw consent at any time by written notice to management. If you do so, this does not invalid consent given for any past images.
20.4 We reserve the right to request no photos or videos be taken by parents in class.
21. Uniform, dance accessories
21.1 All students enrolled in ballet classes must wear uniform as outlined on our uniform page whilst partaking in our classes, with the exception of trial periods.
21.2 Uniform is manufactured and sold by other third parties. We do not accept any liability in respect of these third parties.
21.3 If you have any issues regarding your uniform purchase, please go to the retailer directly as we will not be able to obtain a refund on your behalf.
21.4 Links to other third parties selling accessories namely Freed of London and Tiny Giulio, are for your interest only. We do not receive any commission and have no affiliation with these third parties and do not accept any liability on behalf of them.
22. Your information
Any personal information that you provide to us will be dealt with in line with our Privacy Policy which explains what information we collect and hold about you, and how we collect, store, use and share such information.
23. No third party rights. No one other than us or you has any right to enforce any of these terms.
24. If you are unhappy with us or the services we have provided to you, please contact us at kbanks.danceandmusic@gmail.com.
25. Governing law and jurisdiction. The laws of England and Wales apply to these terms and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.